Where can I check my Indigo Gift Card balance?

There are two convenient ways to check the balance on your Indigo Gift Card. Pick the method that’s most convenient for you: 

• Online: Visit the Indigo website from any computer or mobile device.
• In person: Visit any Indigo, Chapters, or Coles location in Canada and show your gift card to a team member. 

Both methods are quick and straightforward, so you can choose whichever works best for you depending on the situation.

Checking your Indigo Gift Card balance online is simple and only takes a minute. Here's how to do it step by step:

1. Go to the official Indigo website at www.indigo.ca.
2. Scroll to the bottom of the page and look for the "Gift Cards" link, or use the search bar to find the gift card balance checker.
3. Click on the option to check your gift card balance.
4. Enter your gift card number, which can be found on the front of the physical card or in your confirmation email if you have a digital card.
5. Enter your PIN, which is located on the back of the card under the scratch panel, or listed in your confirmation email.
6. Click "Check Balance," and your remaining balance will appear on screen.

Make sure you have both your card number and PIN ready before you start, as you'll need both to complete the process. If you have a digital Indigo Gift Card, it's a good idea to keep your confirmation email saved somewhere easy to find, as this is where both details will be listed.

If you'd prefer to check your balance in person, you can do so at any physical Indigo, Chapters, or Coles store throughout Canada. With hundreds of locations across the country, there's a good chance there's one near you. Here's what to do:

1. Visit your nearest Indigo, Chapters, or Coles location.
2. Head to the cash desk or customer service area.
3. Let a team member know you'd like to check the balance on your gift card.
4. Hand over your gift card so it can be scanned at the till.
5. The team member can tell you the remaining balance right away.

This is a particularly handy option if you're already in the store and want to check your balance before you start browsing, so you can shop with a clear idea of how much you have to spend. It only takes a moment, and the staff are always happy to help.

Before checking your balance, it helps to have the right information at hand. Depending on whether you're checking online or in store, here's what you'll need:

Your Indigo Gift Card. This can be a physical card of digital version saved to your email.

Your gift card number. This number is found on the front of a physical card and included in the email confirmation of purchase for digital Indigo Canada gift cards.

Your PIN. This is the security code found on the back of the physical card, usually hidden under a scratch-off panel. You'll need to scratch to reveal the code. If you have a digital card, the PIN will be listed clearly in your confirmation email. 

A device with internet access (for online balance checks). Use a phone, tablet, or computer to check your balance online.

If you're checking in store, you only need to bring the physical card or a screenshot of the digital card on your phone, and a team member will take care of the rest. No PIN or card number is needed for the in-store method. Checking your Indigo gift card balance ensures every dollar goes towards something meaningful, whether it’s a new beach read, the latest hardcover from your favourite author, or a thoughtful gift for someone else. Indigo Gift Cards are an easy way to show you care, no matter the occasion. And, with seamless access to online versions via gift-card.com, even last-minute gifting becomes that much easier.