Privacy and cookie statement

Last Updated: November 25th, 2025

At GIFTCARDS GROUP BV (“we”, “us”, “our”), your privacy is a top priority. This Privacy Policy describes how we collect, use, store, and disclose your personal information when you interact with our online gift card store at gift-card.com (the “Site”).

We are committed to protecting your personal data in accordance with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other relevant state privacy laws such as the Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), and Utah Consumer Privacy Act (UCPA).

By using our Site or purchasing products from us, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.
 

GIFTCARDS GROUP BV is responsible for managing personal information collected through our Site.

Contact Information:

• Address: Ambachtsweg 6, 1474HW Oosthuizen, The Netherlands
• Email: [email protected]
   

Order and Account Information:

• Name, billing and shipping address, email, phone number
• Order details including product type, amount, and invoice data
• Payment details (processed securely via third-party payment processors; we do not store full card numbers)

Online Activity and Technical Data:

• IP address, browser type, operating system, device identifiers
• Information gathered via cookies or similar technologies (see Section 5)

Marketing and Preferences:

• Consent-based subscription to newsletters or promotional offers
• Preferences for receiving communications
• Feedback or responses from surveys or customer service

Optional Data:

• Geolocation data, collected only with explicit user consent

a. Order Fulfillment & Support

• Processing and delivering gift card orders
• Responding to inquiries, complaints, or refund requests

b. Payment Processing & Fraud Prevention

• Via secure payment providers (e.g., PayPal, Visa, Mastercard)
• We do not store full payment details on our servers

c. Website Performance & Analytics

• Monitoring and improving Site performance using aggregated or anonymized data
• Tracking cookies and analytics tools enabled by default (see Section 5)

d. Marketing & Personalization

• Delivering relevant offers, promotions, and personalized content
• Using tracking cookies and advertising technologies enabled by default
• You can opt out at any time (see Section 5 and Section 8)

e. Legal Compliance

• To meet tax, accounting, and regulatory requirements
   

• Directly from you: When you place an order, create an account, or contact us
• Automatically: Via cookies and tracking technologies enabled by default
• From third parties: Such as address verification service

We use cookies and similar technologies to support core site functions, enhance performance, personalize content, and enable targeted advertising. These cookies may be set by us or by third-party service providers.

Cookie categories we use:

Strictly necessary cookies – Required for the website to function properly. These cookies are always active and support essential features like cart functionality, security, and language preferences.

Functional cookies – Improve usability and help us remember your preferences. This category also includes analytics cookies, which help us understand how the site is used and allow us to improve performance.

Advertising cookies – Used to show you relevant ads, enable retargeting, and measure the effectiveness of campaigns. This includes integrations with platforms like Google, Meta, or TikTok.

Managing your preferences:

You can adjust your cookie settings at any time using the “Cookies” link in the footer or through the cookie consent panel.

Important: These settings only affect cookies going forward. Any data previously collected (e.g., for advertising audiences) is not automatically deleted.

To request removal from advertising audiences (e.g., Google Ads or Meta), please submit a request via our Do Not Sell or Share My Personal Information link form or email us at [email protected] with the subject “Privacy Opt-Out.”

We retain personal data only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to meet any legal, accounting, or reporting requirements. Once personal information is no longer needed for these purposes, we will securely delete, anonymize, or otherwise de-identify it in accordance with applicable laws and regulations.

We only share your information when necessary and under confidentiality agreements, including with:

• Payment processors
• Delivery and logistics providers
• IT and hosting services
• Marketing and advertising partners

We do not sell personal information for monetary compensation. However, certain activities—such as the use of cookies or sharing data with partners for advertising, analytics, or similar purposes—are enabled by default and may be considered a “sale” or “sharing” of personal information under applicable U.S. state privacy laws. You can opt out of these activities at any time by using the “Cookies” link or the “Do Not Sell or Share My Personal Information” link in our footer.

While disabling cookies stops further tracking, it does not remove previously shared data.
To fully exclude yourself from advertising systems, you must submit a request using the Do Not Sell or Share My Personal Information form.

We may retain your email address in a secure exclusion list solely for the purpose of ensuring that you are no longer included in marketing audiences. This is permitted under applicable privacy laws.
 

Depending on your state of residence, you may have the right to:

• Know/Access – Request details about the personal information we collect, use, disclose, or sell/share
• Deletion – Request deletion of your personal information (subject to certain exceptions)
• Correction – Request correction of inaccurate personal information
• Opt-Out of Sale/Sharing – Direct us not to sell or share your personal information for targeted advertising, including data collected via tracking cookies enabled by default
• Limit Use of Sensitive Personal Information – Where applicable, restrict certain uses of sensitive data
• Non-Discrimination – We will not discriminate against you for exercising your rights

To exercise these rights:

• Use our “Cookies” link in the footer to manage tracking technologies
• Use our Do Not Sell or Share My Personal Information link in the footer to submit an opt-out request
• Email us at [email protected]

Note: Cookie settings only apply to new tracking. To fully opt out from data already shared (e.g., via advertising pixels), a formal opt-out request is required.

We implement administrative, technical, and physical safeguards to protect your data against loss, theft, or unauthorized access, including:

• SSL encryption
• Limited employee access to personal data
• Secure hosting infrastructure

We may update this Privacy Policy to reflect changes in law or our practices. Updated versions will be posted on our Site with the date of the latest revision. Significant changes will be notified via email (if available) or on-site alerts.

If you have questions, concerns, or complaints regarding your personal data or this Privacy Policy:

GIFTCARDS GROUP BV
Ambachtsweg 6, 1474HW Oosthuizen, The Netherlands
[email protected]

You may also contact your state’s Attorney General or relevant privacy authority.
 

We respect your right to opt out of any sale or sharing of your personal information, as defined under the CCPA/CPRA and other applicable U.S. state privacy laws.

You can submit your request by using our Do Not Sell or Share My Personal Information link in the footer of our Site, which will take you directly to our Privacy Request Form. You may also email [email protected] with the subject “Privacy Opt-Out.”

Important: Disabling advertising cookies through our cookie panel only prevents future tracking. It does not automatically remove your data from existing advertising systems such as Google Ads or Meta audiences.

We will process opt-out and exclusion requests within the legally required timeframe and confirm once your request has been completed.